You have questions, we have answers! If you don’t see your question answered on this page, pop over to our contact page and send us a quick email! We’d love to help.
Q: Do we have internet on the property?
A: No, not at this time. We are located in an area that has limited options for internet. We are working to find the right option for our resort. Cellular service and
Q: When a package includes breakfast, what time is it served?
A: We serve breakfast between 7am-10am. If you request a time outside of the hours we will do our best to accommodate your requests.
Q: What is your pet policy?
A: We do accept small pets that are house-broken and are able to be kenneled when you are not there. A $100 deposit of which $25 is non-refundable. Our pet policy applies to each of our cabins and whole house rentals only.
Q: What is your check-in/
checkout policy? Can we request a late check-out?
A: Check-in is at
Q: What is your cancellation policy?
A: You may cancel up to 72 hours before check-in for a full refund. Cancel up to 24 hours before check-in for a partial refund.
Q: Are there cooking utensils available in the house?
A: Yes, there is a large selection of plates, silverware, cooking ware, mixers and other items available at the house.
Q: Do all your lodging options have TV and what channels are available?
A: Only Durham’s Roost has a TV. There are TVs in all the rooms and living room in the house. We offer basic DirecTV programming in the house.
Q: Do you offer military discounts?
A: Yes, we offer a 10% discount to all active and retired military and first responders with ID. Price will be adjusted at check-in.
Q: Do you offer extended stay rates?
A: Yes, we do! Please call 903-420-1400 or email email@example.com for more information